Supporting Crisis Communications

Fire Fighter Gear Hanging On Rack

As the tragic events unfolded in Chattanooga, Tennessee, approximately 400 federal, state and local officials logged on to HSIN's National Situational Awareness Room (SitAware), to get the up-to-the-minute information they needed to support first responders on the ground. 

Amid a crisis or periods of heightened security, SitAware is the fusion centers' primary resource for monitoring and sharing raw data with federal, state, local, tribal, territorial and private sector partners. Mike Sena, president of the National Fusion Center Association, recently told fusion center personnel, “SitAware is becoming the real-time collaboration space that we needed and envisioned after 9/11.”

The Homeland Security Information Network (HSIN) and its tools, like SitAware, have been used during planned and unplanned events such as NFL Super Bowl games, state inaugurations, active shooter situations, and severe weather. In the past two years, HSIN event and incident support has more than doubled, with approximately 47,000 emergency managers, law enforcement officers, intelligence analysts and other public safety officials relying on HSIN to support critical information sharing.